Frequently Asked Questions

HomeFix Hire is an Indian platform connecting customers with verified, skilled professionals for all home service needs, including plumbing, electrical, carpentry, cleaning, and more. We ensure quality, safety, and transparency for both customers and service providers.

Click on 'Sign Up' at the top right, choose your role (Customer or Worker), and fill in the required details. You'll receive a verification email or OTP to activate your account.

Sign up, browse available services or post your job, and send a hire request to the professional of your choice. You can chat, negotiate, and confirm the booking directly on the platform.

After logging in as a customer, go to your dashboard and click 'Post a Job'. Fill in the job details, budget, and location. Workers will apply, and you can choose the best fit.

All workers undergo KYC, background checks, and skill verification as per Indian regulations before joining HomeFix Hire. We also collect and display user reviews and ratings.

Yes, all payments are processed securely through our platform using trusted payment gateways. We comply with the Information Technology Act, 2000 and RBI guidelines for online payments.

Yes, you can cancel or reschedule a booking from your dashboard. Please check our cancellation policy for any applicable charges.

Contact our support team via the Help Center, WhatsApp, or email at homefixhub.help@gmail.com. We follow the Consumer Protection Act, 2019 for dispute resolution and customer rights.

Register as a worker, complete your profile, upload your documents, and get verified. Once approved, you can start offering your services and receive job requests.

Keep your profile complete and updated, respond quickly to job requests, and maintain high ratings by providing excellent service.

After a job is completed, both customers and workers can leave reviews and ratings for each other. These help build trust and improve the platform for everyone.

We follow Indian data protection laws and never share your personal information without consent. See our Privacy Policy for details.

You can reach us via the Help Center, WhatsApp, or email at homefixhub.help@gmail.com. Our team is available Mon-Sat, 9am-7pm IST.

Click 'Forgot Password' on the login page and follow the instructions to reset your password.

Go to your dashboard, click on 'Edit Profile', and update your information. Changes may require verification.

Please email us at homefixhub.help@gmail.com with details. We take all reports seriously and investigate promptly.

All professionals are background-checked and verified. We encourage users to communicate and pay only through the platform for safety.

HomeFix Hire is available in 100+ cities across India and expanding. Check our website for the latest list of serviceable locations.

Contact support at homefixhub.help@gmail.com or use the account settings page to request account deletion.

No. HomeFix Hire is only a medium connecting service providers (workers) and recruiters (customers). Any disputes or issues arising from services are to be resolved directly between the parties, in accordance with Indian law (such as the Indian Contract Act, Consumer Protection Act, and IT Intermediary Guidelines). HomeFix Hire is not liable for any loss, damage, or dispute between users.